Privacy Policy

Last updated: June 8, 2026

eCommerce Intelligence ("the App") is operated by Lantora, LLC. This policy describes how we collect, use, and protect information when merchants install and use the App on Shopify.

Information we collect

• Shop and account data from Shopify when you install the App (store domain, access tokens, and data needed to authenticate API requests).
• Catalog data you choose to scan (products, variants, media, and related metadata).
• Usage data such as scan activity, scoring profile selections, and suggestion actions to operate and improve the App.

How we use information

• Provide catalog readiness scoring, issue detection, and optional AI-generated suggestions.
• Operate, secure, and troubleshoot the App.
• Generate aggregated analytics about App usage (not for selling personal data).

AI processing

When enabled, product content may be sent to configured AI providers (such as OpenAI, Anthropic, or Google) solely to generate suggestions or summaries you request. Do not enable AI features if your policies prohibit this processing.

Data retention

We retain store data while the App is installed and for a reasonable period afterward to support uninstall cleanup, legal obligations, and backups. You may request deletion by uninstalling the App and contacting us.

Contact

Questions about this policy: privacy@lantora.com